FAQ

PLEASE add our email (theozmaterialgirls@gmail.com) to your safe contacts list to avoid being blocked/spammed.

You will receive order confirmation and tracking details throughout the order process.

Processing Times

Thank you for your patience during our much-needed break. We’re back, packing your orders and dispatching as quickly as we can.
Current processing time: 3–5 business days from the date your order was placed.